ISO 14001:2015 and Strategic Communication.
The importance of Internal and external communications is equally emphasised in the new standard. When developing a communication strategy, management should also consider the requirement of communicating with reliable and consistent information. Not neglecting the importance of employees, the plan may also establish mechanisms for them to make suggestions for continual improvement.
Whereas for external communication, the organisation may wish to consider the reporting of information to regulators or other stakeholders.
Source: Information is adapted from International Organisation for Standardisation (ISO).
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