ISO 9001 is implemented by both businesses and public sector organizations in more than 170 countries. Millions of organization around the world have been audited and certified by Independent Certification Bodies (also known as third party conformity assessment bodies) towards ISO 9001 Standard.
ISO 9001 is an international standard on Quality Management Systems based on quality management principles given as below to help improve organization’s performance.
- Customer focus
- Engagement of People
- Process approach
- Evidence-based decision-making
- Relationship management
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