Quality Management System
ISO 9001
ISO 9001:2008, upgraded from the year 2000 version, is implemented by both business and public sector organisations in more than 170 countries. The QMS of about one million organisations have been audited and certified by independent certification bodies (also known in some countries as registration bodies) to ISO 9001.
ISO 9001 is an international standard on quality management system based on eight quality management principles to help improve organisational performance:
- Customer Focus
- Leadership
- People Involvement
- Process Approach
- System Approach to Management
- Continual Improvement
- Factual Approach to Decision Making
- Mutually Beneficial Supplier Relationship
With greater emphasis on customer satisfaction, process management and measurement for continual improvement and greater top management involvement, ISO 9001 certification demonstrates your commitment to quality.
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